Last year, over 250,000 businesses leveraged Zoho’s software. That’s up 30 percent year-over-year (YoY).
As it expands, Zoho annually attracts thousands of professionals worldwide to its ecosystem.
Like its growth, that ecosystem is expanding fast, with an ever-evolving portfolio of services, sales, marketing, HR, finance, collaboration, and other applications.
Indeed, Zoho not only serves the front office with CRM technology but also supports the back and middle offices.
However, a career with Zoho doesn’t just offer an opportunity to work for a burgeoning, competitive business.
According to Glassdoor reviews, Zoho stands out as a good employer, with a 4.3 out of 5-star rating.
Additionally, 91 percent of employees say they’d recommend the company to a friend.
Yet, there are many different types of job opportunities at Zoho and within its ecosystem, alongside certifications available to prospective employees. Here’s a closer look.
What Career Options Does Zoho Offer?
Zoho offers plenty of roles to explore, including those for technical experts and creative minds. These roles are versatile and designed to nurture the passions and skills of each employee:
- Designers: Creative minds may thrive in Zoho’s design department, working on projects across mediums, from small graphic design tasks to UI and UX projects.
- Software Developers: Employees can work within Zoho’s unique ecosystem to design high-performance applications and upgrade Zoho’s existing tools.
- Web Developers: These professionals maintain and enhance Zoho’s web presence, developing, maintaining, and upgrading web-based experiences.
- QA Engineers: Ensuring the excellence of Zoho’s products, QA engineers focus on thorough testing and quality assurance.
- Technical Support Engineers: Technical support engineers play a pivotal role in assisting customers, troubleshooting issues, and ensuring smooth app operations.
- Sales Executives: Professionals in sales drive business growth by identifying opportunities, managing client relationships, and delivering product solutions.
- Digital Marketing Analysts: Digital marketing analysts harness data insights to optimize marketing strategies, ensuring effective campaigns and improved customer engagement.
- Content Writers: Professionals with a flair for words can create technical and creative content for Zoho, from product documentation to social media posts.
Each role opportunity suits different skills and interests, offering avenues to professionals from various backgrounds.
How Much Can I Earn at Zoho?
The salary any professional can earn with Zoho depends on numerous factors, from their level of experience to their location and chosen role.
Some positions, like “sales” roles, also offer bonuses and incentives based on performance.
Although Zoho salaries are (on average) a little lower than those offered by Salesforce, they’re still competitive.
According to Indeed, popular roles like “software application specialists” and “data center technicians” offer salaries of about $50,000 to $70,000 per year.
Other mid- and high-level positions may pay a little more, for instance:
- Account executives earn an average of $77,736 per year.
- Solutions engineers earn around $80,055 per year.
- Finance analysts can earn between $75,000 and $90,000 per year.
- Sales account executives earn between $90,000 and $115,000 per year.
- Support Engineers can earn around $99,504 per year.
Notably, many of these roles come with additional perks, such as flexible working opportunities and access to ongoing training.
Glassdoor reviews frequently draw attention to the excellent work-life balance the company provides.
Plus, new roles might emerge as Zoho continues to evolve, expanding its agentic AI tools and apps.
Roles related to AI development or language model creation could open the door to highly competitive earnings.
What Zoho Certifications Can I Apply for?
For candidates looking to differentiate themselves in the tech talent pool, Zoho offers plenty of learning resources.
On its website are comprehensive training options (with virtual and in-person classrooms), webinars, and Zoho certifications.
These include “Zoho Spark” certifications and badges, which are particularly excellent for people pursuing a specific career path.
Similar to its CRM rival ServiceNow, Zoho offers:
- Creator Certifications: These specialist certifications are intended to validate expertise in building custom applications for Zoho and third-party platforms. Options range from business user certifications to associate developer options and professional developer certifications. Students can also register for training on Zoho’s developer platforms (Flow and Qntrl).
- Zoho Product Certifications: Professionals focusing on a particular product within the Zoho ecosystem, such as the Zoho CRM or Zoho Desk, can earn consumer certifications by completing in-depth courses that cover all of the key features of the solution. There are training modules for virtually every Zoho product available.
- Zoho Partner Certifications: For those involved in business collaborations or channel partnerships, Zoho Partner Certifications can help affirm a person’s ability to implement, support, and develop solutions using Zoho’s ecosystem of tools. Partners can also access the Partner Tech Talk series of expert online sessions.
Most certification options allow prospects to combine training with an exam or take the exam directly (for those already confident with Zoho’s tools).
People who choose to combine the training and exam can also attempt the exam for free once.
Aside from access to training resources, learners get direct access to the Zoho community. Plus, they receive a badge they can add to their social media channels, and the opportunity to register for new online training courses as they emerge.
At the time of writing, Zoho’s training catalog includes options for mastering Zoho Writer, the Zakya POS platform, and Bigin.
Exploring Zoho Career Opportunities
Zoho is quickly gaining ground in the tech landscape, offering companies access to affordable, intuitive, and integrated solutions that drive business growth.
As the organization continues to innovate, exploring new agentic AI solutions with Zoho Zia Agents, and building a more modular, composable platform, opportunities in the ecosystem will grow. It could be the perfect time for professionals to explore a new career path.
Learn more about the Zoho ecosystem in this comprehensive Zoho CRM Plus guide, or check out the pricing options for Zoho One here.
